Micah

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Micah
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  • Thanks Iro. We've reported this to Norton, and they seem to have accepted our report of a false-positive. We shall see how often this comes up (maybe a lot, since we are releasing new versions of the game client frequently). GLHF
  • For posterity, that replayGameId crashes after a few minutes with this message in thee log. COHERENT LOG [5]: ConsoleAPI coui://html/coherent.js:736:18: TypeError: undefined is not an object (evaluating 'flash.length') updateBank@coui://cac…
  • Hi cdiss. Thanks for the bug report. I agree that if you're using the minimap to aim a targeted ability, it would be nice to see the in-world aiming indicator show you what is actually going to happen on activation. I've added it to our internal …
  • Hi Wedeueis. Did this ever complete automatically? If not, I recommend clicking the (?) -> Repair Tools -> [Repair Game Files] and try one more time. Thanks!
  • We might have seen this before, but it's kind of rare and we haven't fully debugged it yet, but there is a workaround. If this happens again, there's a good chance it will be cleared by resizing the window (or switching in/out of fullscreen by pres…
  • Hi Ronin. That sounds to me like the game is taking more CPU than is available, and therefore missing some network communication deadlines. Sc2/Wc3/LoL have had a lot of time for their engineers to work on CPU efficiency, so it's possible that the…
    in Game crash? Comment by Micah September 9
  • Sounds like a crash in the game simulation. We've fixed a few different causes of those recently -- hopefully this is one of them. Thanks for the bug report.
  • Woah, that doesn't look right. Thanks for the screenshot. Has that ever happened again in the last few weeks?
  • Thanks CTORH. I've added this to our internal bug tracker for eventual fixing.
  • Subjectively this sounds like a bad interaction with your graphics driver. It might be worth updating to the latest one (from Nvidia or ATI). Also, we can probably get a lot of mileage out of a bug report from your game client right after you exit…
  • That's interesting, thanks for reporting. We'll keep hammering on it.
    in Automatch bug Comment by Micah August 31
  • A quick look at the server trace for this game G3b83ac32db484b87a2129ea9ff88089b reveals that there was quite a lot of packet loss on the server->client path throughout the game. Perhaps you are on congested wifi? It's not so bad that it should…
    in Random Stalls Comment by Micah August 31
  • Hi Happyjr99 -- I'm interested in getting this solved for you (and anyone who might come along after and have the same problem). I see that you talked to @Requiem in the #Support chat channel. Did you end up with a workable solution? The line at …
  • Hi Wildcat. We can diagnose more from the server logs for a particular game. Can you share a GameId from a game where you experienced stalls?
    in Random Stalls Comment by Micah August 31
  • Hi Aggressive. Thanks for the feedback. Those requests all seem technologically possible, and I'll add them to the set of future improvement ideas. For now, you can effectively disable edge panning by setting the edge panning speed to 0 (slider a…
  • Thanks for engaging on this -- not a goose chase at all. If you have this problem, someone else probably will too
  • Ooh, is there any chance you've upgraded to Win10 and it didn't automatically upgrade the driver for your motherboard / laptop audio codec? Here's a reddit thread where a guy reports that his computer was failing to detect an attached audio device …
  • Ghost_stalker -- I'd like to reproduce this on my development PC as closely as possible to debug it. Can you explain how your various audio devices (even those that are not involved in the bug report) are connected? Are your headphones connected b…
  • Thanks for reporting this Erabeus. Your guess about the root cause is remarkably close to what really happened. When the game tried to calculate the new Z coordinate of the grounded ward, it tried to use the navigation mesh to find the ground heig…
  • Very reasonable ideas, both. I'll add it to the list of things to do
  • Thanks KwadwojC. We're troubleshooting this now, and I expect we'll have a fix in before Sunday. You're right about this being more than just an annoyance -- if it affects one player and not another it becomes a real strategic difference because o…
  • Resonance22: Thanks so much for including the Game Ids here. We can look at the server logs and learn a lot about the lag you saw, like whether it was caused by network packet loss or some of the game code taking too long to run. Glad you're havin…
  • It looks like your Bot-teammates finally made a push in and killed the nexus here at about 41 minutes into the game. Such collaborative and helpful companions, they are.
  • Hi Phibred. You are correct that the "command queue visualizer" doesn't draw anything on screen yet to demonstrate a planned Unroot or Root command. You'll just see the "Move" lines in this build. The purifier can have an Unroot, Move, Root comma…
  • Also, BKcore's suggestion is relevant. If your laptop has two GPUs (The 840 and also the Intel integrated graphics) then you might need to open the Nvidia setup tool and whitelist Atlas as something which uses the Nvidia GPU.
  • I just took a look at the timing trace for this GameId and I see evidence that there might be network packet loss. The server "startTick" messages are going out like clockwork, but the client is receiving them in bunchy random clusters (presumably…
  • Ahh yes, I've seen that before. Thanks for the screenshot. It looks like those two purifiers were both trying to path in between the base and the coin well at the same time and wedging each other out. We will need some kind of coordination betwee…
  • therationalpi: Are these your complete system specs? (http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i7-2.66-aluminum-15-mid-2010-unibody-specs.html) It looks like your system has an NVIDIA GeForce GT 330M with 512 MB. M…
  • Interesting -- I think your theory is probably right. The game client is frantically trying to fetch the game assets at the same time the embedded youtube player is fetching video. We'll add that to the wishlist, trying to set some reasonable prio…
  • Enjoied - thanks for the report. Do you remember what squad you were playing when you saw the sliding behavior? I want to make sure it wasn't Ryme, Frozen Sage, whose first-tier army unit (Glacial Ranger) has a "walking" animation that includes a l…
    in movement Comment by Micah December 2015